Terms of Service

Effective Date: July 5, 2026

Welcome to Farfhe. By accessing our website or placing an order, you agree to the following Terms of Service. Please read them carefully before shopping with us.

1. General

Farfhe is an online store offering children's toys and kids' footwear. By using our website, you agree to follow these terms and all applicable laws.

We may update these Terms of Service from time to time. Any changes will be posted on this page and will take effect immediately.

2. Products

We carefully select quality products for children. We do our best to ensure that product descriptions, images, prices, and availability are accurate.

Please note:

• Product colors may vary slightly due to different screen settings.

• Toy packaging may change without notice.

• Please check the recommended age, size guide, and product description before ordering.

3. Orders

Once you place an order, you will receive an order confirmation.

We reserve the right to cancel or refuse any order if:

• A product is unavailable.

• Payment cannot be verified.

• Incorrect pricing or product information is displayed.

• Fraudulent or suspicious activity is detected.

4. Pricing & Payments

• All prices are shown in Pakistani Rupees (PKR).

• Prices and promotions may change without prior notice.

• Orders are processed after payment confirmation or order verification, depending on the selected payment method.

5. Shipping & Delivery

We aim to dispatch orders as quickly as possible.

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

Please ensure your shipping address and contact number are correct before placing your order.

6. Returns & Exchanges

If you receive a damaged, defective, or incorrect item, please contact us within the time specified in our Return & Exchange Policy.

Returned items should:

• Be unused.

• Be in their original packaging.

• Include all accessories and tags (if applicable).

• Meet the conditions outlined in our Return & Exchange Policy.

7. Product Safety

Children should use toys according to the recommended age guidelines.

Adult supervision is recommended where appropriate.

Please keep packaging materials away from young children, as they may present a choking hazard.

8. Shoe Sizing

We recommend measuring your child's feet before placing an order.

Please use our size guide to choose the correct size. Farfhe is not responsible for incorrect size selection made by the customer.

9. Intellectual Property

All content on this website, including our logo, product images, graphics, text, designs, and branding, is the property of Farfhe and may not be copied, reproduced, distributed, or used without our written permission.

10. Limitation of Liability

We work hard to provide accurate information and quality products. However, Farfhe is not responsible for indirect, incidental, or consequential damages resulting from the use of our website or products, except where required by applicable law.

11. Privacy

Your personal information is handled according to our Privacy Policy. We are committed to protecting your privacy and using your information only to process orders, provide customer support, and improve our services.

12. Contact Us

If you have any questions about these Terms of Service, your order, or any of our products, we're happy to help.

Farfhe

WhatsApp:
+92345186819

Phone / WhatsApp: +92 345 1886819

Email: farfhe15@gmail.com

Store Address:
Shop # 8, Lower Ground Floor, B-Block, Ghakhar Plaza
Bank Road, Saddar
Rawalpindi, 46000
Pakistan

We aim to respond to all customer inquiries as quickly as possible during our business hours.

Thank you for choosing Farfhe. We appreciate your trust and look forward to serving you with quality kids' toys and children's footwear.